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Warranty

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For warranty claims, call 1.866.410.1134
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Warranty Period:

The manufacturer warrants its products that are sold and installed in the United States to be free of defects in materials and workmanship under normal use and service for a period of two (2) years from the date of purchase by the end user.

Warranty Coverage:

The manufacturer’s obligations shall be limited within the warranty period, at its option, to repair or replace the product or any part thereof. In order for the warranty to apply, the Leak Defense System must be installed by a licensed plumber, licensed General Contractor or approved installer. The manufacturer shall not be responsible for dismantling and/or reinstallation charges.

Items Not Covered:

Neither the manufacturer nor the seller of the Leak Defense System shall be liable for any damage or loss whatsoever whether directly, indirectly, consequentially or otherwise, caused by the malfunction of the product.

The product is not designed to prevent leaks, but rather to identify possible leaks caused by a significant variance in water flow over time. The ability to stop the water supply is reliant on proper use and installation.

The manufacturer shall not be responsible for damages including but not limited to, damages for loss of profits, goodwill use or other intangible losses (even if the manufacturer has been advised of the possibility of such damages) resulting from the failure of the Leak Defense System or associated equipment.

The manufacturer does not represent that its product may not be compromised  and/or circumvented, or that the product will prevent any flood or damage to property resulting from a water leak or otherwise that the product will, in all cases, provide adequate warning or protection.

User or owner EXPRESSLY UNDERSTANDS AND AGREES that neither the seller nor the manufacturer has control on the final use of this product, its good working condition and its reasonable maintenance and that consequently, a properly installed and maintained system may only reduce the risk of an event involving water damage in specific circumstances:

• Damage or operational deficiencies due to water quality issues such as  sediment or scale accumulation.
• Replacement of house fuses or resetting of circuit breakers.
• Damage to the product caused by accident, fire, or acts of God.
• Damage caused after delivery.

The above is in lieu of all others warranties; guarantees, statements expressed or implied and the items listed are not intended to be all-inclusive but rather representative of items not covered. The warranty is limited to the express warranty set forth herein. No warranty whether express or implied shall apply beyond the limited warranty period outlined above.

Some states do not allow limitations on whether an implied warranty applies or how long an implied warranty lasts, therefore the above limitation may not apply to you. To know what your legal remedies or rights might be, consult your local state consumer affairs office or your state’s Attorney General.